Services · Rescue and takeover
We take over Salesforce and NetSuite projects someone else built.
The project stalled, or the person who built it is gone. We pick it up as it stands, steady what is live, and get you back to a system your own team can run.
Systems we take over
How a takeover goes
Three ways this usually starts.
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A stalled project restarted
Stabilise what is already live so nothing gets worse while we look, then find the real finish line rather than the one in the original plan, then deliver to it. Most stalled projects are closer to done than they feel, once the remaining work is written down honestly.
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An orphaned system adopted
First we watch what it actually does, then we make it safe to run again, then we write it down. Only then do we change anything. Nobody who inherits a system understands it on day one, so we work in that order deliberately instead of guessing at a fix and hoping.
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A handover done properly
Runbooks, source control and the keys end up with your team, whether we keep maintaining it or step away. The measure of a takeover is not that we can run the system, it is that you can run it without us.
Proof
Systems we inherited and made runnable.
Anonymised accounts of work our principals delivered in previous roles. Each of these started as something built by another team, handed over with more questions than answers.
Handover-ready
Taking over broken integrations
How do you take over an integration built by someone who's gone?
The result
One job their own team now runs without us
Read the case study
Never duplicates
Sync CRM and ERP records without duplicates
How do you keep two systems in step without creating duplicates?
The result
Zero duplicate records created on a rerun
Read the case study
Closed-loop by design
Quote to cash between CRM and ERP without re-keying
How does a closed deal become an order and an invoice without anyone re-typing it?
The result
Zero orders re-keyed by hand from the CRM
Read the case study
Common questions
What buyers ask before they hand something over.
How fast can you start?
If something is failing right now, we can step in within days and stabilise it first, before anyone decides what the long-term answer is. If the way forward is not clear yet, we run a discovery: a two to three week piece of work that maps what is actually running, what depends on it and what breaks today. The blueprint that comes out is yours to keep, whether or not we do the build.
Do we have to pause the system while you take it over?
No. We watch the running system first and change nothing until we understand it and have written it down. The business keeps working the way it works today, and the first visible change is that you can see what the system is doing.
What if there is no documentation?
That is normal. Most systems we adopt have none, and the people who built them have moved on. We write the runbooks as we learn the system, from the code and the logs and the way it behaves in production, and those runbooks stay with you.
What does this cost?
Per engagement rather than from a rate card. A discovery is a fixed fee for a time-boxed piece of work. A scoped delivery carries a fixed shape and a fixed price agreed at the start, so the number does not move as we go.
Get started for free.
One call to understand the problem, and a written price if we can help.