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Services · Development

From a quick configuration fix to a custom build.

Configuration where it does the job and custom code where it does not, so what your team has to look after stays small.

Most platforms already do most of what a business needs, and every line of custom code is something your team has to maintain afterwards. So we start with configuration: flows, workflows, saved searches, native connectors. Code enters only where the platform genuinely runs out.

That includes the load-bearing pieces: custom API endpoints, sync engines, portal components, and the data-platform pipelines that turn raw CRM and ERP exports into something BI and AI can trust. It also includes the hour of configuration nobody else wanted to touch, and both get the same care.

  • Configuration first, code where it earns its place
  • Tests on the paths that matter before it ships
  • Business rules changeable without a release

What’s included

What development covers.

  • Configuration first

    Flows, workflows, saved searches and permission sets, done properly rather than patched around. Most requests never need a line of code.

  • Custom code where the platform runs out

    Apex and Lightning Web Components on Salesforce, SuiteScript on NetSuite, custom services on Epicor, written with tests on the paths that matter.

  • Data pipelines and models

    Pipelines and notebooks on Microsoft Fabric or Databricks that turn raw CRM and ERP exports into models your BI tools and AI assistants can trust.

  • Agent topics and actions

    Agentforce topics, prompts and actions grounded in your own data, with Apex or Flow actions added only where the agent genuinely needs to do something the platform cannot.

Who it’s for

From a quick fix to a full build.

The everyday work

Not everything is a project.

Most of what lands on this list takes minutes or hours, not days, and you do not need a project with us to send one over. A business running a two-person team and an enterprise with a full stack get the same care either way.

Send one over

Fixes

  • A workflow or flow that broke after the last release
  • A report and the dashboard built from it that disagree
  • A custom feature nobody can safely touch anymore
  • A form or portal page that stopped validating properly

Documentation

  • The custom logic written down before it changes hands
  • A map of what is configuration and what is code
  • A handover pack before a contractor rolls off

Advice

  • A second opinion on build versus buy
  • Whether a request needs code or just configuration
  • An hour on architecture before the build starts

How it starts

Three ways this usually begins.

  • The build is already scoped

    We start straight away on the configuration and the custom pieces you already know you need.

  • A release or feature is stuck

    If something is broken or a deadline is close, we can step in within days and get it moving again.

  • You are not sure what to build

    We run a two to three week discovery that maps what the platform already does and what genuinely needs custom work, and the blueprint is yours to keep.

See how we work, or compare all four ways to engage us.

Proof

Patterns we have already delivered.

Anonymised accounts of work delivered by Syonix principals in previous roles. These are the patterns that come up on development in nearly every scoping call.

Common questions

What buyers ask before they call us.

Do you write custom code, or just configure the platform?

Both, in that order. Most requests are handled with configuration: flows, workflows, saved searches, permission sets. Code enters only where the platform genuinely runs out, and it ships with tests on the paths that matter.

Can you build on Salesforce, NetSuite or Databricks?

Yes. Apex and Lightning Web Components on Salesforce, SuiteScript on NetSuite, notebooks and jobs on Databricks, and pipelines on Microsoft Fabric, built in each platform’s own vocabulary rather than bolted on the side.

Who owns the code once the build is finished?

You do. Business rules and numbers live in configuration rather than buried in source code, naming follows your conventions, and the documentation is written for the team that inherits it.

Do you take on small development requests, or only full projects?

Both. A lot of what we build is an hour of configuration or one custom endpoint, not a project, and it gets the same care as a full build.

How much does custom development cost?

It depends on the shape of the work, so we price per engagement rather than from a rate card. A scoped delivery carries a fixed shape and a fixed price agreed at the start. Ongoing needs are often better served by embedded capability, billed monthly with a one-month minimum.

Get started for free.

One call to understand the problem, and a written price if we can help.

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