Services · Integration
Make the systems agree.
Connections between your CRM, ERP and data platform that keep working under real load, and on the bad days when something fails halfway.
Most systems work fine on their own. The trouble starts in the gap between them, where a CRM, an ERP and a data platform all need to agree on the same customer, the same order and the same number in stock.
We build the connections that carry that data, sized to what you run: one field flowing one way, or the full order-to-invoice path. Most connections work on a good day. Ours are built for the other days too: a run that fails halfway, or one system changing without telling the others.
- No duplicates, even after a failed run
- Access rules that cannot be bypassed
- Every run leaves a record you can read
What’s included
What integration covers.
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CRM to ERP, without re-keying
Salesforce or HubSpot connected to NetSuite, Epicor or Xero, so accounts, orders and invoices move automatically instead of being typed in twice.
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One governed home for the data
CRM and ERP data landed in Microsoft Fabric, Databricks or Snowflake, so reporting and AI read from one checked copy instead of production systems.
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Pricing and stock kept in step
The same price and the same stock count shown on your storefront, your quotes and your CRM, pushed from one system of record instead of drifting apart.
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One customer record, not five
Records matched across every system that holds a version of the customer, with an agreed rule for which one wins each field.
Who it’s for
From a quick fix to a full build.
The everyday work
Not everything is a project.
Most of what lands on this list takes minutes or hours, not days, and you do not need a project with us to send one over. A business running a two-person team and an enterprise with a full stack get the same care either way.
Fixes
- A nightly sync that quietly stopped picking up new orders
- Two systems showing different stock counts for the same item
- An integration that fails every time volume spikes
- A price change in one system that never reached the others
Documentation
- A map of what talks to what, and on what schedule
- Runbooks for the syncs already running
- A handover pack before the person who built it moves on
Advice
- A second opinion on an integration quote or design
- Whether to connect two systems directly or through a data platform
- An hour on sequencing before you commit to a build
How it starts
Three ways this usually begins.
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You already know what to build
We start straight away, on the architecture and the systems you already have in mind.
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Something is broken today
A failing sync or a go-live at risk. We can step in within days and settle things first.
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You are not sure what the fix is
We run a two to three week discovery that maps the systems end to end, and the blueprint is yours to keep, whoever builds it.
See how we work, or compare all four ways to engage us.
Proof
Patterns we have already delivered.
Anonymised accounts of work delivered by Syonix principals in previous roles. These are the patterns that come up on integration in nearly every scoping call.
One version of the truth
One customer record across CRM and ERP
Why does every system hold its own version of the customer?
The result
One customer record read by every system
Read the case study
Closed-loop by design
Quote to cash between CRM and ERP without re-keying
How does a closed deal become an order and an invoice without anyone re-typing it?
The result
Zero orders re-keyed by hand from the CRM
Read the case study
Consistent everywhere
Sync pricing and stock between ERP and CRM
How do pricing and stock stay consistent everywhere they're shown?
The result
One system of record feeding every surface
Read the case study
Common questions
What buyers ask before they call us.
How much does a Salesforce or NetSuite integration cost?
Cost depends on the shape of the integration, so we price per engagement rather than from a rate card. A scoped delivery has a fixed shape and a fixed price agreed up front. A discovery prices out the build first if the shape is not clear yet.
Can you fix an integration someone else built?
Yes, and a good share of our integration work starts that way. We learn what the existing sync actually does, make it safe to run again, write it down, and only then change it. We are as happy maintaining another team’s integration as one of our own.
Do we need a data platform to connect our CRM and ERP?
Not always. Two systems can run a direct connection. Once a third needs the same data, or reporting needs a governed home, a platform such as Microsoft Fabric, Databricks or Snowflake earns its place.
What happens if the integration fails partway through a run?
It picks up where it stopped instead of duplicating what came before. Every run leaves a record your team can read.
How long does an integration usually take to deliver?
A scoped integration runs from a few weeks to about a quarter, depending on how many systems and edge cases are involved. Scoping and verification are part of that timeline, not extra time added afterwards.
Get started for free.
One call to understand the problem, and a written price if we can help.